There are five roles intended for user management. To manage users in a specific branch of the org. structure, it is sufficient to have the User Administrator role and the Department Administrator role assigned in the same unit; you might also need the Regions Administrator and the Job Title Administrator roles assigned in the root.
Features | System Administrator | User Administrator | Department Administrator | Job Title Administrator | Regions Administrator |
Add a user | Yes | Yes | X | X | X |
Edit a user | Yes | If the user has no positions, or has one or more positions in the org. unit(s) where your role is assigned | X | X | X |
Block a user | Yes | If the user has no active positions in conventional organizational units | X | X | X |
Restore any user | Yes | Yes | X | X | X |
View profiles | Yes | Yes | Yes | X | X |
Edit the org. structure | Yes | X | In the unit(s) where your role is assigned | X | X |
Assign and remove roles and positions for users. Make user positions historical | Yes | X | These roles and positions must be in the unit(s) where your role is assigned | X | X |
Change a primary position | Yes | X | If the user has at least one position in the unit where your role is assigned | X | X |
Manage job titles | Yes | X | Can view, but cannot edit | Yes | X |
Manage licenses | Yes | Yes | Yes | Yes | Yes |
Manage grading scales | Yes | X | X | X | X |
Manage regions | Yes | X | X | X | Yes |
Adjust system properties | Yes | X | Can view, but cannot edit | X | X |
View the "Contact Us" page | Yes | Yes | Yes | Yes | Yes |
[The Sign-Up Module] Considering a request for registering a new user account in ShareKnowledge | Yes | X | X | X | X |