There are five roles intended for user management. To manage users in a specific branch of the org. structure, it is sufficient to have the User Administrator role and the Department Administrator role assigned in the same unit; you might also need the Regions Administrator and the Job Title Administrator roles assigned in the root.


Features

System Administrator

User Administrator

Department Administrator

Job Title Administrator

Regions Administrator

Add a user

Yes

Yes

X

X

X

Edit a user
(including assigning/removing a region or a manager for the user)

Yes

If the user has no positions, or has one or more positions in the org. unit(s) where your role is assigned

X

X

X

Block a user

Yes

If the user has no active positions in conventional organizational units

X

X

X

Restore any user

Yes

Yes

X

X

X

View profiles

Yes

Yes

Yes

X

X

Edit the org. structure

Yes

X

In the unit(s) where your role is assigned

X

X

Assign and remove roles and positions for users. Make user positions historical

Yes

X

These roles and positions must be in the unit(s) where your role is assigned

X

X

Change a primary position

Yes

X

If the user has at least one position in the unit where your role is assigned

X

X

Manage job titles

Yes

X

Can view, but cannot edit

Yes

X

Manage licenses

Yes

Yes

Yes

Yes

Yes

Manage grading scales

Yes

X

X

X

X

Manage regions

Yes

X

X

X

Yes

Adjust system properties

Yes

X

Can view, but cannot edit

X

X

View the "Contact Us" page

Yes

Yes

Yes

Yes

Yes

[The Sign-Up Module] Considering a request for registering a new user account in ShareKnowledge

Yes

X

X

X

X