ShareKnowledge 13.0 known bugs
ShareKnowledge 12.2 known bugs
ShareKnowledge 12.1 known bugs
ShareKnowledge 12.0 known bugs
ShareKnowledge 11.2 known bugs
ShareKnowledge 11.1 known bugs
ShareKnowledge 11.0 known bugs
ShareKnowledge 10.0 known bugs
ShareKnowledge 9.0 known bugs
ShareKnowledge 8.6 known bugs
ShareKnowledge 8.5 known bugs
ShareKnowledge 8.4 known bugs
ShareKnowledge 8.3.1 known bugs
ShareKnowledge 8.3 known bugs
ShareKnowledge 8.2 known bugs
ShareKnowledge 8.1 known bugs
ShareKnowledge 8.0.1 BIT 8.0.3 known bugs
ShareKnowledge 8.0.1 BIT 8.0.2 known bugs
ShareKnowledge 8.0.1 known bugs
ShareKnowledge 8.0 known bugs
ShareKnowledge 7.1 known bugs
ShareKnowledge 7.0 known bugs
ShareKnowledge 6.0 known bugs
ShareKnowledge 5.0.1 known bugs
ShareKnowledge 5.0 known bugs
ShareKnowledge 13.0 known bugs
- If a course’s short description contains HTML markup, the description will be rendered as HTML rather than displayed as plain text in user profiles and on course and activity pages. Bug #30.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #615.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #623.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #624.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #620.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #621.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #614.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #622.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #625.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #618.
A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #619.
The SCORM player doesn’t save the learner’s response if the response contains the ‘@E’ string. Bug #1062.
ShareKnowledge 12.2 known bugs
- If a course’s short description contains HTML markup, the description will be rendered as HTML rather than displayed as plain text in user profiles and on course and activity pages. Bug #30.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #615.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #623.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #624.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #620.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #621.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #614.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #622.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #625.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #618.
A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #619.
The SCORM player doesn’t save the learner’s response if the response contains the ‘@E’ string. Bug #1062.
ShareKnowledge 12.1 known bugs
- If a course’s short description contains HTML markup, the description will be rendered as HTML rather than displayed as plain text in user profiles and on course and activity pages. Bug #30.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #615.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #623.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #624.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #620.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #621.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #614.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #622.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #625.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #618.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #619.
The “BIT” tool does not block users if the current number of active users exceeds the license limitations. Bug #617.
The SCORM player doesn’t save the learner’s response if the response contains the ‘@E’ string. Bug #1062.
The SQL version of the ‘Master Status Report’ (i.e., the ‘CourseReport’ SQL view) contains duplicate rows and too many records in comparison with the ‘Master Status Report’ located on the ‘Course Management’ site. Bug #974.
The ‘Training’ button and the ‘Compound’ button are mixed up in places on the ‘Learning History’ page. Bug #980.
The ‘Cancel’ button appears in a simple required course based on training even though the course does not allow cancelling the event request. Bug #1077.
A learner cannot unenroll from a ‘Training’ type activity in a required compound course. Bug #1156.
Filtering by the ‘Author’ column breaks the ‘Extended Report’. Bug #1125.
The ‘Manage Licenses’ page always displays zero in the last group of ‘LMS Identification Code’. Bug #1150.
It is impossible to upload a license if the logging level is set to the “Verbose” level and the number of active users exceeds the license limitations. Bug #1184.
It is impossible to block users from the “Manage Users” page if the current number of active users exceeds the license limitations. Bug #1069.
ShareKnowledge 12.0 known bugs
- If a course’s short description contains HTML markup, the description will be rendered as HTML rather than displayed as plain text in user profiles and on course and activity pages. Bug #30.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #615.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #623.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #624.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #620.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #621.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #614.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #622.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #625.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #618.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #619.
- The “BIT” tool does not block users if the current number of active users exceeds the license limitations. Bug #617.
- Filtering by the ‘Author’ column breaks the ‘Extended Report’. Bug #1125.
- The ‘Training’ button and the ‘Compound’ button are mixed up in places on the ‘Learning History’ page. Bug #980.
- The SCORM player doesn’t save the learner’s response if the response contains the ‘@E’ string. Bug #1062.
- The SQL version of the ‘Master Status Report’ (i.e., the ‘CourseReport’ SQL view) contains duplicate rows and too many records in comparison with the ‘Master Status Report’ located on the ‘Course Management’ site. Bug #974.
- ShareKnowledge does not support the “Lesson_Location” parameter for AICC courses. Bug #697.
- The first extension in the “UI.Learner.AllowedUploadFileExtensions” system property is not allowed for use in the “Attachment” field on learning record submit and edit pages. Bug #776.
- Result expiration dates are displayed in UTC+0 on the “Learning History” page. Bug #804.
- The learning plan displays finished required courses when publishing status is set to “Expired”. Bug #733.
- An error occurs when a learner clicks the “Save & Close” button or closes the tab to exit a SCORM course that contains nested ‘activities’ (in terms of the SCORM standard). Bug #752.
- The total time for SCORM courses might be calculated incorrectly if learners hit the “Save & Close” button. Bug #748.
- AICC courses cannot save progress when the “Core_Lesson” field contains special characters. In particular, this can be reproduced in SkillSoft courses. Bug #696.
- A blank page appears instead of a validation message when a learner submits a learning record that does not require approval and contains validation errors. Bug #917.
- The event information page contains broken “Go to Webinar” links if the links contain some special characters, e.g. a double quote. Bug #629.
- The “Import Attendance” button imports data incorrectly and marks all imported entries as missed events. Bug #630.
- If a SCORM 1.2 course does not set the “cmi.exit” variable and a user pauses the attempt, then the SCORM player resets user progress after resuming the attempt. In particular, this can be reproduced in SkillSoft courses. Bug #686.
- A category is not saving when a learner submits a learning record for an external course. Bug #897.
ShareKnowledge 11.2 known bugs
- A user cannot be restored and have changes made to their account in the same run of the BIT tool. Bug #16634.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- The “Import from Server” popup window, which is located on the “Import Event Attendance” page, and the “Enrollment Rules List” cannot be opened in Internet Explorer 11 in SharePoint 2016. Bug #16417.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #16660.
- The “BIT” tool does not block users if the current number of active users exceeds the license limitations. Bug #16082.
ShareKnowledge 11.1 known bugs
- The SCORM player is not working in Google Chrome 83 because of errors occurring when trying to finish a course, attempting to save and close a course, or when browsing through the table of contents. Bug #17114. As a temporary workaround, end-users can open the chrome://flags page and enable the “Allows synchronous XHR requests in page dismissal” option.
- The BIT tool cannot change a user from the “Instructor” role (assigned in the root unit) to the “Leading Instructor” role, if this user already has the “Instructor” role in a child unit. This issue also occurs when changing the “User Administrator” role or the “Department Administrator” role to the “System Administrator” role on the same principle. Bug #17022.
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- The “History” section of the learning record page does not display who has submitted the record if the record was submitted and then approved. Bug #17059.
- A manager cannot see the “Certificate ID” field of a learning record submitted by a subordinate until the record is approved. Bug #17080.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- A user cannot be restored and have changes made to their account in the same run of the BIT tool. Bug #16634.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- The “Import from Server” popup window, which is located on the “Import Event Attendance” page, and the “Enrollment Rules List” cannot be opened in Internet Explorer 11 in SharePoint 2016. Bug #16417.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #16660.
- The “BIT” tool does not block users if the current number of active users exceeds the license limitations. Bug #16082.
ShareKnowledge 11.0 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- A manager cannot see the “Certificate ID” field of a learning record submitted by a subordinate until the record is approved. Bug #17080.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- The learning record page for an approved learning record does not contain the “History” section. Bug #16834.
- Custom icons attached to courses cannot be displayed on ShareKnowledge pages. Bug #16900.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- Azure Active Directory users cannot study courses with signatures if these courses must be signed by entering login and password. Bug #16864.
- ShareKnowledge does not allow adding, editing, blocking or restoring ADFS users. Bug #16806.
- The BIT tool configured to manage primary positions marks users with primary positions as modified on every run. Bug #17000.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- The BIT tool cannot change a user from the “Instructor” role (assigned in the root unit) to the “Leading Instructor” role, if this user already has the “Instructor” role in a child unit. This issue also occurs when changing the “User Administrator” role or the “Department Administrator” role to the “System Administrator” role on the same principle. Bug #17022.
- A user cannot be restored and have changes made to their account in the same run of the BIT tool. Bug #16634.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- The “Import from Server” popup window, which is located on the “Import Event Attendance” page, and the “Enrollment Rules List” cannot be opened in Internet Explorer 11 in SharePoint 2016. Bug #16417.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #16660.
- The “BIT” tool does not block users if the current number of active users exceeds the license limitations. Bug #16082.
ShareKnowledge 10.0 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- ShareKnowledge does not allow adding, editing, blocking or restoring ADFS users. Bug #16806.
- The BIT tool configured to manage primary positions marks users with primary positions as modified on every run. Bug #17000.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- The BIT tool cannot change a user from the “Instructor” role (assigned in the root unit) to the “Leading Instructor” role, if this user already has the “Instructor” role in a child unit. This issue also occurs when changing the “User Administrator” role or the “Department Administrator” role to the “System Administrator” role on the same principle. Bug #17022.
- A user cannot be restored and have changes made to their account in the same run of the BIT tool. Bug #16634.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- The “Import from Server” popup window, which is located on the “Import Event Attendance” page, and the “Enrollment Rules List” cannot be opened in Internet Explorer 11 in SharePoint 2016. Bug #16417.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Retake” button on the course page that will result in an error. Bug #16660.
- The “BIT” tool cannot block users if the current number of active users exceeds the license limitations. Bug #16082.
- Logins for FBA users are emailed with a claim prefix. Bug #16695.
- Custom course icons are not displayed in the “General” tab of the course settings. Bug #16672.
- Cannot update existing personal assignments via the “Import Personal Assignments” page. Bug #16687.
- If a user opens the “Add a Trainer” page from one of SharePoint zones, then this page will not work when accessing it from different zones. Bug #16705.
- The “Show All Attempts’ Results for User” pre-filter is ignored when exporting data from the course or activity grading page to a file. Bug #16722.
- All the pre-filters (“Depth Level”, “Team”, “ID” and “Required Courses Only”) are ignored when exporting the “Team Report” to a file. Bug #16461.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- When importing information on event attendance using the “Import from Server” feature, it is impossible to select a file located in a sub-folder. Bug #16784.
- When importing information on event attendance using the “Import from Server” feature, the “Directory” column displays the wrong data. Bug #16785.
- When adding a material to a compound course, the search feature cannot search for files located inside sub-folders. Bug #16761.
- When adding a material to a compound course, the popup window content is displayed incorrectly if the “Deployment.Materials” property contains two or more libraries separated or surrounded by whitespace. Bug #16686.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
- It is impossible to add a new user with the “c:05.t” claim. Bug #16667.
ShareKnowledge Sign-Up Module 10.0 known bugs
- If a user has selected a region while submitting a registration request, this request cannot be approved. Bug #16594.
- Impossible to use the login page after using a password reset; navigate to the login page as a workaround. Bug #16593.
- The Sign-Up Module does not send the notification of new registration requests. Bug #16746.
ShareKnowledge 9.0 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool configured to manage primary positions marks users with primary positions as modified on every run. Bug #17000.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- The BIT tool cannot change a user from the “Instructor” role (assigned in the root unit) to the “Leading Instructor” role, if this user already has the “Instructor” role in a child unit. This issue also occurs when changing the “User Administrator” role or the “Department Administrator” role to the “System Administrator” role on the same principle. Bug #17022.
- An error occurs after searching for categories in the “Learning Catalog” and clicking on a found category. Bug #16631.
- It is impossible to assign or remove a role, or give manager permission to a user who does not exist in SharePoint. Bug #16585.
- Editing a blocked user in ShareKnowledge will give this user access to SharePoint. Bug #16590.
- Unclear error message when saving changes on the “Add User” / “Edit User” page with the blank “User Account” field. Bug #16591.
- After editing the “User Account” field, the new user does not receive access to SharePoint if the old user had no access to SharePoint. This bug can be reproduced when the “Core.Security.Forms.SyncUsers” property = “Normal” for FBA users or the “Core.Security.NonForms.SyncUsers” property = “True” for users of other authentication types. Bug #16589.
- The “User Account” field cannot be changed for blocked users if the “Core.Security.Forms.SyncUsers” system property = “Minimal” for FBA users or the “Core.Security.NonForms.SyncUsers” property = “False” for users of other authentication types. Bug #16581.
- The BIT tool’s feature that allows account reuse doesn’t work. Bug #16584.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- The “Import from Server” popup window, which is located on the “Import Event Attendance” page, and the “Enrollment Rules List” cannot be opened in Internet Explorer 11 in SharePoint 2016. Bug #16417.
- The drag-and-drop feature does not work for the “Ordering” and the “Matching” question types of ‘RapidAssessments’ tests when using touchscreens on Windows devices. Bug #16598.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- The “Open Material” button is not shown for the first attempt of each session when the course based on learning material is in grading. Bug #16608.
- The “Open Material” button is not shown for activities based on learning materials prior to starting a new session of this compound course if the “Show the structure of the course …” box was checked and the latest result was imported to ShareKnowledge. Bug #16607.
- A learner completes a course or activity based on learning material; the instructor deletes this material from the library and uploads a new one instead. The learner clicks the “Open Material” button (which should open the material completed by that user) but receives the new material instead. Bug #16602.
- A learner starts a compound course that contains an activity based on learning material. The instructor uploads new material to the library and updates the activity to the new version. The learner completes the activity, clicks the “Open Material” button but receives the wrong version of material instead of the material completed by that user. Bug #16652.
- A learner starts a compound course that contains an e-learning activity. The instructor uploads new material to the library and updates the activity to the new version. The learner starts the first attempt of this activity and can see the old content instead of the expected new content. The player displays the new content as expected for subsequent attempts. Bug #16653.
- The “View Updated Material” button is not shown for an activity of a compound course if the course status is “Passed”, “Failed” or “Result Expired” and the material used in the activity was updated to a new version after successful or non-successful completion of this activity. Bug #16605.
- A learner completes a course based on learning material and the instructor updates the material in this course. After the date specified in the “Recurring Availability” option, the course page will additionally display the “View Updated Material” button, which is unwanted because the learner should retake the course, not view the material without grading. Bug #16612.
- A learner completes a course based on learning material and then starts a new attempt. The instructor uploads a new material, updates the course to the new version and interrupts the attempt. As a result, the learner will see the buttons that should be displayed in the first run instead of the buttons that should be displayed for subsequent attempts. Bug #16603.
- The “History” tab does not contain the “Review” buttons for learning materials if the “Allow Viewing the Updated Material” box is unchecked. Bug #16604.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” / “Open Material” buttons on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” button on the course page that will result in an error. Bug #16660.
- The “BIT” tool cannot block users if the current number of active users exceeds the license limitations. Bug #16082.
- Logins for FBA users are emailed with a claim prefix. Bug #16695.
- Cannot update existing personal assignments via the “Import Personal Assignments” page. Bug #16687.
- The “Show All Attempts’ Results for User” pre-filter is ignored when exporting data from the course or activity grading page to a file. Bug #16722.
- All the pre-filters (“Depth Level”, “Team”, “ID” and “Required Courses Only”) are ignored when exporting the “Team Report” to a file. Bug #16461.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- When importing information on event attendance using the “Import from Server” feature, it is impossible to select a file located in a sub-folder. Bug #16784.
- When importing information on event attendance using the “Import from Server” feature, the “Directory” column displays the wrong data. Bug #16785.
- When adding a material to a compound course, the search feature cannot search for files located inside sub-folders. Bug #16761.
- When adding a material to a compound course, the popup window content is displayed incorrectly if the “Deployment.Materials” property contains two or more libraries separated or surrounded by whitespace. Bug #16686.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
- It is impossible to add a new user with the “c:05.t” claim. Bug #16667.
ShareKnowledge Sign-Up Module 9.0 known bugs
- If a user has selected a region while submitting a registration request, this request cannot be approved. Bug #16594.
- Impossible to use the login page after using a password reset; navigate to the login page as a workaround. Bug #16593.
ShareKnowledge 8.6 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool configured to manage primary positions marks users with primary positions as modified on every run. Bug #17000.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- The BIT tool cannot change a user from the “Instructor” role (assigned in the root unit) to the “Leading Instructor” role, if this user already has the “Instructor” role in a child unit. This issue also occurs when changing the “User Administrator” role or the “Department Administrator” role to the “System Administrator” role on the same principle. Bug #17022.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- The global “Encoding” attribute (which is located in the “connector” element of the BIT tool’s configuration file) does NOT work. Bug #15703.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- If a user has no access to the “Administration” site, then the date and time format for email notifications will be taken from the “My Learning” site’s regional settings instead of the personal settings of that user. As a result, the user will see the wrong time in email notifications. Bug #16433.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- The “Import from Server” popup window, which is located on the “Import Event Attendance” page, and the “Enrollment Rules List” cannot be opened in Internet Explorer 11. Bugs #16416 and #16417.
- A manager can submit a learning record for an external course for their former subordinate who is blocked in ShareKnowledge. Bug #16452.
- If a passing result becomes failing (or vice versa) after having changed the grading scale in the course settings, then the “Result Expiration” column located on the course grading page will display the wrong expiration date for this result. Bug #16600.
- When the “Question Level Report” is set to be generated in the deferred mode, the following information is lost in this report: question texts, question types, information about sections and information about which answer options are correct. Bug #16470.
- When saving changes on the “General” tab of course settings, the “Do Not Allow Learners to Submit Learning Records” and “Do Not Display the ‘Submit a Record’ link on course pages” options, which are located on the “Permissions” tab, will be reset to defaults. Bug #16455.
- The drag-and-drop feature does not work for the “Ordering” and the “Matching” question types of ‘RapidAssessments’ tests when using touchscreens on Windows devices. Bug #16598.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” / “Open Material” buttons on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” button on the course page that will result in an error. Bug #16660.
- The “Open Material” button is not shown for the first attempt of each session when the course based on learning material is in grading. Bug #16608.
- The “Open Material” button is not shown for activities based on learning materials prior to starting a new session of this compound course if the “Show the structure of the course …” box was checked and the latest result was imported to ShareKnowledge. Bug #16607.
- A learner starts a compound course that contains an activity based on learning material. The instructor uploads new material to the library and updates the activity to the new version. The learner completes the activity, clicks the “Open Material” button but receives the wrong version of material instead of the material completed by that user. Bug #16652.
- A learner starts a compound course that contains an e-learning activity. The instructor uploads new material to the library and updates the activity to the new version. The learner starts the first attempt of this activity and can see the old content instead of the expected new content. The player displays the new content as expected for subsequent attempts. Bug #16653.
- The “View Updated Material” button is not shown for an activity of a compound course if the course status is “Passed”, “Failed” or “Result Expired” and the material used in the activity was updated to a new version after successful or non-successful completion of this activity. Bug #16605.
- A learner completes a course based on learning material and the instructor updates the material in this course. After the date specified in the “Recurring Availability” option, the course page will additionally display the “View Updated Material” button, which is unwanted because the learner should retake the course, not view the material without grading. Bug #16612.
- A learner completes a course based on learning material and then starts a new attempt. The instructor uploads a new material, updates the course to the new version and interrupts the attempt. As a result, the learner will see the buttons that should be displayed in the first run instead of the buttons that should be displayed for subsequent attempts. Bug #16603.
- The “History” tab does not contain the “Review” buttons for learning materials if the “Allow Viewing the Updated Material” box is unchecked. Bug #16604.
- The “BIT” tool cannot block users if the current number of active users exceeds the license limitations. Bug #16082.
- The “Show All Attempts’ Results for User” pre-filter is ignored when exporting data from the course or activity grading page to a file. Bug #16722.
- All the pre-filters (“Depth Level”, “Team”, “ID” and “Required Courses Only”) are ignored when exporting the “Team Report” to a file. Bug #16461.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
ShareKnowledge Sign-Up Module 8.6 known bugs
- If a user has selected a region while submitting a registration request, this request cannot be approved. Bug #16594.
- Impossible to use the login page after using a password reset; navigate to the login page as a workaround. Bug #16593.
ShareKnowledge 8.5 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- The BIT tool cannot change a user from the “Instructor” role (assigned in the root unit) to the “Leading Instructor” role, if this user already has the “Instructor” role in a child unit. This issue also occurs when changing the “User Administrator” role or the “Department Administrator” role to the “System Administrator” role on the same principle. Bug #17022.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- The global “Encoding” attribute (which is located in the “connector” element of the BIT tool’s configuration file) does NOT work. Bug #15703.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- If a user has no access to the “Administration” site, then the date and time format for email notifications will be taken from the “My Learning” site’s regional settings instead of the personal settings of that user. As a result, the user will see the wrong time in email notifications. Bug #16433.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- If a training administrator creates an event in the past, then trainers receive meeting invitations or meeting updates for this event. Bug #16402.
- If the “Gradebook” page contains two or more rows, and the “Result” column is blank for at least one row, then a callback error will occur while attempting to group data by the “Result” column. Bug #16344.
- The “Import from Server” popup window, which is located on the “Import Event Attendance” page, and the “Enrollment Rules List” cannot be opened in Internet Explorer 11. Bugs #16416 and #16417.
- A manager can submit a learning record for an external course for their former subordinate who is blocked in ShareKnowledge. Bug #16452.
- If a passing result becomes failing (or vice versa) after having changed the grading scale in the course settings, then the “Result Expiration” column located on the course grading page will display the wrong expiration date for this result. Bug #16600.
- When the “Question Level Report” is set to be generated in the deferred mode, the following information is lost in this report: question texts, question types, information about sections and information about which answer options are correct. Bug #16470.
- When saving changes on the “General” tab of course settings, the “Do Not Allow Learners to Submit Learning Records” and “Do Not Display the ‘Submit a Record’ link on course pages” options, which are located on the “Permissions” tab, will be reset to defaults. Bug #16455.
- The drag-and-drop feature does not work for the “Ordering” and the “Matching” question types of ‘RapidAssessments’ tests when using touchscreens on Windows devices. Bug #16598.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” / “Open Material” buttons on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” button on the course page that will result in an error. Bug #16660.
- The “Open Material” button is not shown for the first attempt of each session when the course based on learning material is in grading. Bug #16608.
- The “Open Material” button is not shown for activities based on learning materials prior to starting a new session of this compound course if the “Show the structure of the course …” box was checked and the latest result was imported to ShareKnowledge. Bug #16607.
- A learner starts a compound course that contains an activity based on learning material. The instructor uploads new material to the library and updates the activity to the new version. The learner completes the activity, clicks the “Open Material” button but receives the wrong version of material instead of the material completed by that user. Bug #16652.
- A learner starts a compound course that contains an e-learning activity. The instructor uploads new material to the library and updates the activity to the new version. The learner starts the first attempt of this activity and can see the old content instead of the expected new content. The player displays the new content as expected for subsequent attempts. Bug #16653.
- The “View Updated Material” button is not shown for an activity of a compound course if the course status is “Passed”, “Failed” or “Result Expired” and the material used in the activity was updated to a new version after successful or non-successful completion of this activity. Bug #16605.
- A learner completes a course based on learning material and the instructor updates the material in this course. After the date specified in the “Recurring Availability” option, the course page will additionally display the “View Updated Material” button, which is unwanted because the learner should retake the course, not view the material without grading. Bug #16612.
- A learner completes a course based on learning material and then starts a new attempt. The instructor uploads a new material, updates the course to the new version and interrupts the attempt. As a result, the learner will see the buttons that should be displayed in the first run instead of the buttons that should be displayed for subsequent attempts. Bug #16603.
- The “History” tab does not contain the “Review” buttons for learning materials if the “Allow Viewing the Updated Material” box is unchecked. Bug #16604.
- The “BIT” tool cannot block users if the current number of active users exceeds the license limitations. Bug #16082.
- The “Show All Attempts’ Results for User” pre-filter is ignored when exporting data from the course or activity grading page to a file. Bug #16722.
- All the pre-filters (“Depth Level”, “Team”, “ID” and “Required Courses Only”) are ignored when exporting the “Team Report” to a file. Bug #16461.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
ShareKnowledge Sign-Up Module 8.5 known bugs
- If a user has selected a region while submitting a registration request, this request cannot be approved. Bug #16594.
- Impossible to use the login page after using a password reset; navigate to the login page as a workaround. Bug #16593.
ShareKnowledge 8.4 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- AICC courses do not work. Bug #16336.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- The BIT tool cannot change a user from the “Instructor” role (assigned in the root unit) to the “Leading Instructor” role, if this user already has the “Instructor” role in a child unit. This issue also occurs when changing the “User Administrator” role or the “Department Administrator” role to the “System Administrator” role on the same principle. Bug #17022.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- The global “Encoding” attribute (which is located in the “connector” element of the BIT tool’s configuration file) does NOT work. Bug #15703.
- If you create a new AAM zone without extending the ShareKnowledge web application, then learners will not be able to use the new zone to sign courses that require entering logins and passwords. Bug #16328.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- If a user has no access to the “Administration” site, then the date and time format for email notifications will be taken from the “My Learning” site’s regional settings instead of the personal settings of that user. As a result, the user will see the wrong time in email notifications. Bug #16433.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- The scrollbar is missing in the organizational unit picker on the “Enrollment Rules List” page, which leads to the fact that some units cannot be selected when the picker contains more than 20 organizational units. Bug #15634.
- If a training administrator creates an event in the past, then trainers receive meeting invitations or meeting updates for this event. Bug #16402.
- If the “Gradebook” page contains two or more rows, and the “Result” column is blank for at least one row, then a callback error will occur while attempting to group data by the “Result” column. Bug #16344.
- The “Import from Server” popup window, which is located on the “Import Event Attendance” page, and the “Enrollment Rules List” cannot be opened in Internet Explorer 11. Bugs #16416 and #16417.
- A manager can submit a learning record for an external course for their former subordinate who is blocked in ShareKnowledge. Bug #16452.
- If a passing result becomes failing (or vice versa) after having changed the grading scale in the course settings, then the “Result Expiration” column located on the course grading page will display the wrong expiration date for this result. Bug #16600.
- When the “Question Level Report” is set to be generated in the deferred mode, the following information is lost in this report: question texts, question types, information about sections and information about which answer options are correct. Bug #16470.
- When saving changes on the “General” tab of course settings, the “Do Not Allow Learners to Submit Learning Records” and “Do Not Display the ‘Submit a Record’ link on course pages” options, which are located on the “Permissions” tab, will be reset to defaults. Bug #16455.
- The drag-and-drop feature does not work for the “Ordering” and the “Matching” question types of ‘RapidAssessments’ tests when using touchscreens on Windows devices. Bug #16598.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” / “Open Material” buttons on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” button on the course page that will result in an error. Bug #16660.
- The “Open Material” button is not shown for the first attempt of each session when the course based on learning material is in grading. Bug #16608.
- The “Open Material” button is not shown for activities based on learning materials prior to starting a new session of this compound course if the “Show the structure of the course …” box was checked and the latest result was imported to ShareKnowledge. Bug #16607.
- A learner starts a compound course that contains an activity based on learning material. The instructor uploads new material to the library and updates the activity to the new version. The learner completes the activity, clicks the “Open Material” button but receives the wrong version of material instead of the material completed by that user. Bug #16652.
- A learner starts a compound course that contains an e-learning activity. The instructor uploads new material to the library and updates the activity to the new version. The learner starts the first attempt of this activity and can see the old content instead of the expected new content. The player displays the new content as expected for subsequent attempts. Bug #16653.
- The “View Updated Material” button is not shown for an activity of a compound course if the course status is “Passed”, “Failed” or “Result Expired” and the material used in the activity was updated to a new version after successful or non-successful completion of this activity. Bug #16605.
- A learner completes a course based on learning material and the instructor updates the material in this course. After the date specified in the “Recurring Availability” option, the course page will additionally display the “View Updated Material” button, which is unwanted because the learner should retake the course, not view the material without grading. Bug #16612.
- A learner completes a course based on learning material and then starts a new attempt. The instructor uploads a new material, updates the course to the new version and interrupts the attempt. As a result, the learner will see the buttons that should be displayed in the first run instead of the buttons that should be displayed for subsequent attempts. Bug #16603.
- The “History” tab does not contain the “Review” buttons for learning materials if the “Allow Viewing the Updated Material” box is unchecked. Bug #16604.
- The “BIT” tool cannot block users if the current number of active users exceeds the license limitations. Bug #16082.
- All the pre-filters (“Depth Level”, “Team”, “ID” and “Required Courses Only”) are ignored when exporting the “Team Report” to a file. Bug #16461.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
ShareKnowledge Sign-Up Module 8.4 known bugs
- If a user has selected a region while submitting a registration request, this request cannot be approved. Bug #16594.
- Impossible to use the login page after using a password reset; navigate to the login page as a workaround. Bug #16593.
ShareKnowledge 8.3.1 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- If a SCORM package contains a zero-length resource file, then the “Bad Request” error will occur while getting this file from the server. The file will fail to load. Bug #16269.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- The BIT tool cannot change a user from the “Instructor” role (assigned in the root unit) to the “Leading Instructor” role, if this user already has the “Instructor” role in a child unit. This issue also occurs when changing the “User Administrator” role or the “Department Administrator” role to the “System Administrator” role on the same principle. Bug #17022.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- Updating two or more accounts of users who have earlier taken e-learning courses or activities, using the BIT tool, can cause an error if the BIT tool performs these updates in different threads. Bug #16262.
- The global “Encoding” attribute (which is located in the “connector” element of the BIT tool’s configuration file) does NOT work. Bug #15703.
- If you create a new AAM zone without extending the ShareKnowledge web application, then learners will not be able to use the new zone to sign courses that require entering logins and passwords. Bug #16328.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- If a user has no access to the “Administration” site, then the date and time format for email notifications will be taken from the “My Learning” site’s regional settings instead of the personal settings of that user. As a result, the user will see the wrong time in email notifications. Bug #16433.
- ShareKnowledge meeting requests cannot be sent using “SMTP client submission” (Office 365). Bug #16255.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- The scrollbar is missing in the organizational unit picker on the “Enrollment Rules List” page, which leads to the fact that some units cannot be selected when the picker contains more than 20 organizational units. Bug #15634.
- ShareKnowledge cannot run e-learning courses if the “Deployment.Packages.Location” system property is populated with a network-shared folder’s URL. Bug #16299.
- If a training administrator creates an event in the past, then trainers receive meeting invitations or meeting updates for this event. Bug #16402.
- If the “Gradebook” page contains two or more rows, and the “Result” column is blank for at least one row, then a callback error will occur while attempting to group data by the “Result” column. Bug #16344.
- A manager can submit a learning record for an external course for their former subordinate who is blocked in ShareKnowledge. Bug #16452.
- If a passing result becomes failing (or vice versa) after having changed the grading scale in the course settings, then the “Result Expiration” column located on the course grading page will display the wrong expiration date for this result. Bug #16600.
- When the “Question Level Report” is set to be generated in the deferred mode, the following information is lost in this report: question texts, question types, information about sections and information about which answer options are correct. Bug #16470.
- When saving changes on the “General” tab of course settings, the “Do Not Allow Learners to Submit Learning Records” and “Do Not Display the ‘Submit a Record’ link on course pages” options, which are located on the “Permissions” tab, will be reset to defaults. Bug #16455.
- The drag-and-drop feature does not work for the “Ordering” and the “Matching” question types of ‘RapidAssessments’ tests when using touchscreens on Windows devices. Bug #16598.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” / “Open Material” buttons on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” button on the course page that will result in an error. Bug #16660.
- The “Open Material” button is not shown for the first attempt of each session when the course based on learning material is in grading. Bug #16608.
- The “Open Material” button is not shown for activities based on learning materials prior to starting a new session of this compound course if the “Show the structure of the course …” box was checked and the latest result was imported to ShareKnowledge. Bug #16607.
- A learner starts a compound course that contains an activity based on learning material. The instructor uploads new material to the library and updates the activity to the new version. The learner completes the activity, clicks the “Open Material” button but receives the wrong version of material instead of the material completed by that user. Bug #16652.
- A learner starts a compound course that contains an e-learning activity. The instructor uploads new material to the library and updates the activity to the new version. The learner starts the first attempt of this activity and can see the old content instead of the expected new content. The player displays the new content as expected for subsequent attempts. Bug #16653.
- The “View Updated Material” button is not shown for an activity of a compound course if the course status is “Passed”, “Failed” or “Result Expired” and the material used in the activity was updated to a new version after successful or non-successful completion of this activity. Bug #16605.
- A learner completes a course based on learning material and the instructor updates the material in this course. After the date specified in the “Recurring Availability” option, the course page will additionally display the “View Updated Material” button, which is unwanted because the learner should retake the course, not view the material without grading. Bug #16612.
- A learner completes a course based on learning material and then starts a new attempt. The instructor uploads a new material, updates the course to the new version and interrupts the attempt. As a result, the learner will see the buttons that should be displayed in the first run instead of the buttons that should be displayed for subsequent attempts. Bug #16603.
- The “History” tab does not contain the “Review” buttons for learning materials if the “Allow Viewing the Updated Material” box is unchecked. Bug #16604.
- The “BIT” tool cannot block users if the current number of active users exceeds the license limitations. Bug #16082.
- All the pre-filters (“Depth Level”, “Team”, “ID” and “Required Courses Only”) are ignored when exporting the “Team Report” to a file. Bug #16461.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
ShareKnowledge Sign-Up Module 8.3.1 known bugs
- If a user has selected a region while submitting a registration request, this request cannot be approved. Bug #16594.
- Impossible to use the login page after using a password reset; navigate to the login page as a workaround. Bug #16593.
ShareKnowledge 8.3 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- Arabic language issues in ShareKnowledge:
- Arabic letters are cropped on some pages because of insufficient line height. Bugs #16210, #16211 and #16221.
- User profiles contain the unnecessary Arabic word between job titles and org. units. Bug #16654.
- The ‘Total Time’ column’s content is partially outside of the table in learners’ transcripts. Bug #16655.
- Time is shown right to left rather than left to right in the ‘Credit Report’. Bug #16656.
- Arabic letters are cropped on some pages because of insufficient line height. Bugs #16210, #16211 and #16221.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- The BIT tool cannot change a user from the “Instructor” role (assigned in the root unit) to the “Leading Instructor” role, if this user already has the “Instructor” role in a child unit. This issue also occurs when changing the “User Administrator” role or the “Department Administrator” role to the “System Administrator” role on the same principle. Bug #17022.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- Updating two or more accounts of users who have earlier taken e-learning courses or activities, using the BIT tool, can cause an error if the BIT tool performs these updates in different threads. Bug #16262.
- The global “Encoding” attribute (which is located in the “connector” element of the BIT tool’s configuration file) does NOT work. Bug #15703.
- If you create a new AAM zone without extending the ShareKnowledge web application, then learners will not be able to use the new zone to sign courses that require entering logins and passwords. Bug #16328.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- If a user has no access to the “Administration” site, then the date and time format for email notifications will be taken from the “My Learning” site’s regional settings instead of the personal settings of that user. As a result, the user will see the wrong time in email notifications. Bug #16433.
- ShareKnowledge meeting requests cannot be sent using “SMTP client submission” (Office 365). Bug #16255.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- The scrollbar is missing in the organizational unit picker on the “Enrollment Rules List” page, which leads to the fact that some units cannot be selected when the picker contains more than 20 organizational units. Bug #15634.
- ShareKnowledge cannot run e-learning courses if the “Deployment.Packages.Location” system property is populated with a network-shared folder’s URL. Bug #16299.
- If a training administrator creates an event in the past, then trainers receive meeting invitations or meeting updates for this event. Bug #16402.
- If the “Gradebook” page contains two or more rows, and the “Result” column is blank for at least one row, then a callback error will occur while attempting to group data by the “Result” column. Bug #16344.
- A manager can submit a learning record for an external course for their former subordinate who is blocked in ShareKnowledge. Bug #16452.
- If a passing result becomes failing (or vice versa) after having changed the grading scale in the course settings, then the “Result Expiration” column located on the course grading page will display the wrong expiration date for this result. Bug #16600.
- When the “Question Level Report” is set to be generated in the deferred mode, the following information is lost in this report: question texts, question types, information about sections and information about which answer options are correct. Bug #16470.
- When saving changes on the “General” tab of course settings, the “Do Not Allow Learners to Submit Learning Records” and “Do Not Display the ‘Submit a Record’ link on course pages” options, which are located on the “Permissions” tab, will be reset to defaults. Bug #16455.
- The drag-and-drop feature does not work for the “Ordering” and the “Matching” question types of ‘RapidAssessments’ tests when using touchscreens on Windows devices. Bug #16598.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” / “Open Material” buttons on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” button on the course page that will result in an error. Bug #16660.
- The “Open Material” button is not shown for the first attempt of each session when the course based on learning material is in grading. Bug #16608.
- The “Open Material” button is not shown for activities based on learning materials prior to starting a new session of this compound course if the “Show the structure of the course …” box was checked and the latest result was imported to ShareKnowledge. Bug #16607.
- A learner starts a compound course that contains an activity based on learning material. The instructor uploads new material to the library and updates the activity to the new version. The learner completes the activity, clicks the “Open Material” button but receives the wrong version of material instead of the material completed by that user. Bug #16652.
- A learner starts a compound course that contains an e-learning activity. The instructor uploads new material to the library and updates the activity to the new version. The learner starts the first attempt of this activity and can see the old content instead of the expected new content. The player displays the new content as expected for subsequent attempts. Bug #16653.
- The “View Updated Material” button is not shown for an activity of a compound course if the course status is “Passed”, “Failed” or “Result Expired” and the material used in the activity was updated to a new version after successful or non-successful completion of this activity. Bug #16605.
- A learner completes a course based on learning material and the instructor updates the material in this course. After the date specified in the “Recurring Availability” option, the course page will additionally display the “View Updated Material” button, which is unwanted because the learner should retake the course, not view the material without grading. Bug #16612.
- A learner completes a course based on learning material and then starts a new attempt. The instructor uploads a new material, updates the course to the new version and interrupts the attempt. As a result, the learner will see the buttons that should be displayed in the first run instead of the buttons that should be displayed for subsequent attempts. Bug #16603.
- The “History” tab does not contain the “Review” buttons for learning materials if the “Allow Viewing the Updated Material” box is unchecked. Bug #16604.
- The “BIT” tool cannot block users if the current number of active users exceeds the license limitations. Bug #16082.
- All the pre-filters (“Depth Level”, “Team”, “ID” and “Required Courses Only”) are ignored when exporting the “Team Report” to a file. Bug #16461.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
ShareKnowledge Calendar Module 8.3 known bugs
- Arabic language issues in ShareKnowledge:
- The calendars’ tooltips display data in the wrong order. Bug #16186.
- In the calendars’ header, date intervals and dates appear confusing. Bug #16159.
- The calendars’ tooltips display data in the wrong order. Bug #16186.
ShareKnowledge Sign-Up Module 8.3 known bugs
- If a user has selected a region while submitting a registration request, this request cannot be approved. Bug #16594.
- Impossible to use the login page after using a password reset; navigate to the login page as a workaround. Bug #16593.
- It is possible to create a new user via the ‘Sign-Up Module’ so that the total number of active users in the LMS may exceed the license limitations. Exceeding the allocated number of licenses will result in ShareKnowledge being unusable. Bug #16227.
ShareKnowledge 8.2 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- The BIT tool cannot change a user from the “Instructor” role (assigned in the root unit) to the “Leading Instructor” role, if this user already has the “Instructor” role in a child unit. This issue also occurs when changing the “User Administrator” role or the “Department Administrator” role to the “System Administrator” role on the same principle. Bug #17022.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- Updating two or more accounts of users who have earlier taken e-learning courses or activities, using the BIT tool, can cause an error if the BIT tool performs these updates in different threads. Bug #16262.
- The global “Encoding” attribute (which is located in the “connector” element of the BIT tool’s configuration file) does NOT work. Bug #15703.
- If you create a new AAM zone without extending the ShareKnowledge web application, then learners will not be able to use the new zone to sign courses that require entering logins and passwords. Bug #16328.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- If a user has no access to the “Administration” site, then the date and time format for email notifications will be taken from the “My Learning” site’s regional settings instead of the personal settings of that user. As a result, the user will see the wrong time in email notifications. Bug #16433.
- ShareKnowledge meeting requests cannot be sent using “SMTP client submission” (Office 365). Bug #16255.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- The scrollbar is missing in the organizational unit picker on the “Enrollment Rules List” page, which leads to the fact that some units cannot be selected when the picker contains more than 20 organizational units. Bug #15634.
- ShareKnowledge cannot run e-learning courses if the “Deployment.Packages.Location” system property is populated with a network-shared folder’s URL. Bug #16299.
- If a training administrator creates an event in the past, then trainers receive meeting invitations or meeting updates for this event. Bug #16402.
- If the “Gradebook” page contains two or more rows, and the “Result” column is blank for at least one row, then a callback error will occur while attempting to group data by the “Result” column. Bug #16344.
- A manager can submit a learning record for an external course for their former subordinate who is blocked in ShareKnowledge. Bug #16452.
- If a passing result becomes failing (or vice versa) after having changed the grading scale in the course settings, then the “Result Expiration” column located on the course grading page will display the wrong expiration date for this result. Bug #16600.
- When the “Question Level Report” is set to be generated in the deferred mode, the following information is lost in this report: question texts, question types, information about sections and information about which answer options are correct. Bug #16470.
- When saving changes on the “General” tab of course settings, the “Do Not Allow Learners to Submit Learning Records” and “Do Not Display the ‘Submit a Record’ link on course pages” options, which are located on the “Permissions” tab, will be reset to defaults. Bug #16455.
- The drag-and-drop feature does not work for the “Ordering” and the “Matching” question types of ‘RapidAssessments’ tests when using touchscreens on Windows devices. Bug #16598.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” / “Open Material” buttons on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” button on the course page that will result in an error. Bug #16660.
- The “Open Material” button is not shown for the first attempt of each session when the course based on learning material is in grading. Bug #16608.
- The “Open Material” button is not shown for activities based on learning materials prior to starting a new session of this compound course if the “Show the structure of the course …” box was checked and the latest result was imported to ShareKnowledge. Bug #16607.
- A learner starts a compound course that contains an activity based on learning material. The instructor uploads new material to the library and updates the activity to the new version. The learner completes the activity, clicks the “Open Material” button but receives the wrong version of material instead of the material completed by that user. Bug #16652.
- A learner starts a compound course that contains an e-learning activity. The instructor uploads new material to the library and updates the activity to the new version. The learner starts the first attempt of this activity and can see the old content instead of the expected new content. The player displays the new content as expected for subsequent attempts. Bug #16653.
- The “View Updated Material” button is not shown for an activity of a compound course if the course status is “Passed”, “Failed” or “Result Expired” and the material used in the activity was updated to a new version after successful or non-successful completion of this activity. Bug #16605.
- A learner completes a course based on learning material and the instructor updates the material in this course. After the date specified in the “Recurring Availability” option, the course page will additionally display the “View Updated Material” button, which is unwanted because the learner should retake the course, not view the material without grading. Bug #16612.
- A learner completes a course based on learning material and then starts a new attempt. The instructor uploads a new material, updates the course to the new version and interrupts the attempt. As a result, the learner will see the buttons that should be displayed in the first run instead of the buttons that should be displayed for subsequent attempts. Bug #16603.
- The “History” tab does not contain the “Review” buttons for learning materials if the “Allow Viewing the Updated Material” box is unchecked. Bug #16604.
- The “BIT” tool cannot block users if the current number of active users exceeds the license limitations. Bug #16082.
- All the pre-filters (“Depth Level”, “Team”, “ID” and “Required Courses Only”) are ignored when exporting the “Team Report” to a file. Bug #16461.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
ShareKnowledge Sign-Up Module 8.2 known bugs
- If a user has selected a region while submitting a registration request, this request cannot be approved. Bug #16594.
- Impossible to use the login page after using a password reset; navigate to the login page as a workaround. Bug #16593.
- It is possible to create a new user via the ‘Sign-Up Module’ so that the total number of active users in the LMS may exceed the license limitations. Exceeding the allocated number of licenses will result in ShareKnowledge being unusable. Bug #16227.
ShareKnowledge 8.1 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- The ‘Trainers Report’ does not work. Bug #16074.
- It is possible to create or restore users via the ‘BIT’ tool so that the total number of active users in the LMS may exceed the license limitations. Exceeding the allocated number of licenses will result in ShareKnowledge being unusable. Bugs #16070 and #16068.
- Updating two or more accounts of users who have earlier taken e-learning courses or activities, using the BIT tool, can cause an error if the BIT tool performs these updates in different threads. Bug #16262.
- The global “Encoding” attribute (which is located in the “connector” element of the BIT tool’s configuration file) does NOT work. Bug #15703.
- If you create a new AAM zone without extending the ShareKnowledge web application, then learners will not be able to use the new zone to sign courses that require entering logins and passwords. Bug #16328.
- If you create a new AAM zone (‘Alternate Access Mappings’) without extending the Web Application, then the ‘Add User’ and the ‘Edit User’ pages cannot be opened from this new zone. Bug #16060.
- If two courses are based on the same training and require instructor and/or manager approval, then it is possible to submit two requests for the same event (one through each course). Bug #15676.
- Moving an org. unit that has at least two levels of nested organizational units will corrupt display paths for the lowest of these levels; and the ‘Org Unit’ columns will show paths that do not match the actual organizational structure. Bug #16113.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- The BIT tool cannot change a user from the “Instructor” role (assigned in the root unit) to the “Leading Instructor” role, if this user already has the “Instructor” role in a child unit. This issue also occurs when changing the “User Administrator” role or the “Department Administrator” role to the “System Administrator” role on the same principle. Bug #17022.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- If a user has no access to the “Administration” site, then the date and time format for email notifications will be taken from the “My Learning” site’s regional settings instead of the personal settings of that user. As a result, the user will see the wrong time in email notifications. Bug #16433.
- ShareKnowledge meeting requests cannot be sent using “SMTP client submission” (Office 365). Bug #16255.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- The scrollbar is missing in the organizational unit picker on the “Enrollment Rules List” page, which leads to the fact that some units cannot be selected when the picker contains more than 20 organizational units. Bug #15634.
- ShareKnowledge cannot run e-learning courses if the “Deployment.Packages.Location” system property is populated with a network-shared folder’s URL. Bug #16299.
- If a training administrator creates an event in the past, then trainers receive meeting invitations or meeting updates for this event. Bug #16402.
- A manager can submit a learning record for an external course for their former subordinate who is blocked in ShareKnowledge. Bug #16452.
- If a passing result becomes failing (or vice versa) after having changed the grading scale in the course settings, then the “Result Expiration” column located on the course grading page will display the wrong expiration date for this result. Bug #16600.
- When the “Question Level Report” is set to be generated in the deferred mode, the following information is lost in this report: question texts, question types, information about sections and information about which answer options are correct. Bug #16470.
- When saving changes on the “General” tab of course settings, the “Do Not Allow Learners to Submit Learning Records” and “Do Not Display the ‘Submit a Record’ link on course pages” options, which are located on the “Permissions” tab, will be reset to defaults. Bug #16455.
- The drag-and-drop feature does not work for the “Ordering” and the “Matching” question types of ‘RapidAssessments’ tests when using touchscreens on Windows devices. Bug #16598.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” / “Open Material” buttons on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” button on the course page that will result in an error. Bug #16660.
- The “Open Material” button is not shown for the first attempt of each session when the course based on learning material is in grading. Bug #16608.
- The “Open Material” button is not shown for activities based on learning materials prior to starting a new session of this compound course if the “Show the structure of the course …” box was checked and the latest result was imported to ShareKnowledge. Bug #16607.
- A learner starts a compound course that contains an activity based on learning material. The instructor uploads new material to the library and updates the activity to the new version. The learner completes the activity, clicks the “Open Material” button but receives the wrong version of material instead of the material completed by that user. Bug #16652.
- A learner starts a compound course that contains an e-learning activity. The instructor uploads new material to the library and updates the activity to the new version. The learner starts the first attempt of this activity and can see the old content instead of the expected new content. The player displays the new content as expected for subsequent attempts. Bug #16653.
- The “View Updated Material” button is not shown for an activity of a compound course if the course status is “Passed”, “Failed” or “Result Expired” and the material used in the activity was updated to a new version after successful or non-successful completion of this activity. Bug #16605.
- A learner completes a course based on learning material and the instructor updates the material in this course. After the date specified in the “Recurring Availability” option, the course page will additionally display the “View Updated Material” button, which is unwanted because the learner should retake the course, not view the material without grading. Bug #16612.
- A learner completes a course based on learning material and then starts a new attempt. The instructor uploads a new material, updates the course to the new version and interrupts the attempt. As a result, the learner will see the buttons that should be displayed in the first run instead of the buttons that should be displayed for subsequent attempts. Bug #16603.
- The “History” tab does not contain the “Review” buttons for learning materials if the “Allow Viewing the Updated Material” box is unchecked. Bug #16604.
- All the pre-filters (“Depth Level”, “Team”, “ID” and “Required Courses Only”) are ignored when exporting the “Team Report” to a file. Bug #16461.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- The “ShareKnowledge Calendar” job fails if the text related to any of the roles was deleted from the calendar template file. Bug #16087.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
ShareKnowledge Reporting Module 8.1 known bugs
- The ‘Extended Report’ cannot be generated if the ‘Status’ filter contains the ‘Passed’ status or the ‘Result Expired’ status. Bug #16108.
- You cannot get summary or print the ‘Extended Report’ if the ‘Courses’ filter contains any single course. Bug #16111.
- The ‘Extended Report’ does not display result expiration dates. Bug #16114.
ShareKnowledge Sign-Up Module 8.1 known bugs
- If a user has selected a region while submitting a registration request, this request cannot be approved. Bug #16594.
- Impossible to use the login page after using a password reset; navigate to the login page as a workaround. Bug #16593.
ShareKnowledge 8.0.1 BIT 8.0.3 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- It is possible to create or restore users via the ‘BIT’ tool so that the total number of active users in the LMS may exceed the license limitations. Exceeding the allocated number of licenses will result in ShareKnowledge being unusable. Bugs #16070 and #16068.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- Updating two or more accounts of users who have earlier taken e-learning courses or activities, using the BIT tool, can cause an error if the BIT tool performs these updates in different threads. Bug #16262.
- The global “Encoding” attribute (which is located in the “connector” element of the BIT tool’s configuration file) does NOT work. Bug #15703.
- If you create a new AAM zone without extending the ShareKnowledge web application, then learners will not be able to use the new zone to sign courses that require entering logins and passwords. Bug #16328.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- If a user has no access to the “Administration” site, then the date and time format for email notifications will be taken from the “My Learning” site’s regional settings instead of the personal settings of that user. As a result, the user will see the wrong time in email notifications. Bug #16433.
- Breaking changes in SQL Server 2016 datetime and datetime2 comparison lead to repeated email notifications. Bug #15796.
- ShareKnowledge meeting requests cannot be sent using “SMTP client submission” (Office 365). Bug #16255.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- If a course enrollment request submitted by a learner has the ‘Pending’ or ‘In Waitlist’ status, and there is an instructor who is an instructor for this course but not an instructor for this learner, then this instructor cannot change the ‘Keep Result of the Best / Last Attempt’ setting. Bug #16000.
- The BIT tool creates two log files per single run. Bug #15865.
- The scrollbar is missing in the organizational unit picker on the “Enrollment Rules List” page, which leads to the fact that some units cannot be selected when the picker contains more than 20 organizational units. Bug #15634.
- ShareKnowledge cannot run e-learning courses if the “Deployment.Packages.Location” system property is populated with a network-shared folder’s URL. Bug #16299.
- If a training administrator creates an event in the past, then trainers receive meeting invitations or meeting updates for this event. Bug #16402.
- When the “Question Level Report” is set to be generated in the deferred mode, the following information is lost in this report: question texts, question types, information about sections and information about which answer options are correct. Bug #16470.
- The drag-and-drop feature does not work for the “Ordering” and the “Matching” question types of ‘RapidAssessments’ tests when using touchscreens on Windows devices. Bug #16598.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” / “Open Material” buttons on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” button on the course page that will result in an error. Bug #16660.
- The “Open Material” button is not shown for the first attempt of each session when the course based on learning material is in grading. Bug #16608.
- The “Open Material” button is not shown for activities based on learning materials prior to starting a new session of this compound course if the “Show the structure of the course …” box was checked and the latest result was imported to ShareKnowledge. Bug #16607.
- A learner starts a compound course that contains an activity based on learning material. The instructor uploads new material to the library and updates the activity to the new version. The learner completes the activity, clicks the “Open Material” button but receives the wrong version of material instead of the material completed by that user. Bug #16652.
- A learner starts a compound course that contains an e-learning activity. The instructor uploads new material to the library and updates the activity to the new version. The learner starts the first attempt of this activity and can see the old content instead of the expected new content. The player displays the new content as expected for subsequent attempts. Bug #16653.
- The “View Updated Material” button is not shown for an activity of a compound course if the course status is “Passed”, “Failed” or “Result Expired” and the material used in the activity was updated to a new version after successful or non-successful completion of this activity. Bug #16605.
- A learner completes a course based on learning material and the instructor updates the material in this course. After the date specified in the “Recurring Availability” option, the course page will additionally display the “View Updated Material” button, which is unwanted because the learner should retake the course, not view the material without grading. Bug #16612.
- A learner completes a course based on learning material and then starts a new attempt. The instructor uploads a new material, updates the course to the new version and interrupts the attempt. As a result, the learner will see the buttons that should be displayed in the first run instead of the buttons that should be displayed for subsequent attempts. Bug #16603.
- The “History” tab does not contain the “Review” buttons for learning materials if the “Allow Viewing the Updated Material” box is unchecked. Bug #16604.
- If a passing result becomes failing (or vice versa) after having changed the grading scale in the course settings, then the “Result Expiration” column located on the course grading page will display the wrong expiration date for this result. Bug #16600.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
ShareKnowledge Sign-Up Module 8.0.1 BIT 8.0.3 known bugs
- If a user has selected a region while submitting a registration request, this request cannot be approved. Bug #16594.
- Impossible to use the login page after using a password reset; navigate to the login page as a workaround. Bug #16593.
ShareKnowledge 8.0.1 BIT 8.0.2 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- It is impossible to use two (or more) instances of the ‘BIT’ tool (configured to work at non-root levels of an organizational structure) in the case of FBA users. Bug #15822.
- In the case where the ‘BIT’ tool is configured to work at non-root levels of an organizational structure. If the ‘organizationalUnits.csv’ file contains an org. unit ID already used by another org. unit located outside of the sub-tree that this instance of the ‘BIT’ tool is configured to work with, then the ‘BIT’ tool will continue working instead of exiting with a critical error. Bug #15821.
- It is possible to create or restore users via the ‘BIT’ tool so that the total number of active users in the LMS may exceed the license limitations. Exceeding the allocated number of licenses will result in ShareKnowledge being unusable. Bugs #16070 and #16068.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- Updating two or more accounts of users who have earlier taken e-learning courses or activities, using the BIT tool, can cause an error if the BIT tool performs these updates in different threads. Bug #16262.
- The global “Encoding” attribute (which is located in the “connector” element of the BIT tool’s configuration file) does NOT work. Bug #15703.
- If you create a new AAM zone without extending the ShareKnowledge web application, then learners will not be able to use the new zone to sign courses that require entering logins and passwords. Bug #16328.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- If a user has no access to the “Administration” site, then the date and time format for email notifications will be taken from the “My Learning” site’s regional settings instead of the personal settings of that user. As a result, the user will see the wrong time in email notifications. Bug #16433.
- Breaking changes in SQL Server 2016 datetime and datetime2 comparison lead to repeated email notifications. Bug #15796.
- ShareKnowledge meeting requests cannot be sent using “SMTP client submission” (Office 365). Bug #16255.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- If a course enrollment request submitted by a learner has the ‘Pending’ or ‘In Waitlist’ status, and there is an instructor who is an instructor for this course but not an instructor for this learner, then this instructor cannot change the ‘Keep Result of the Best / Last Attempt’ setting. Bug #16000.
- The BIT tool creates two log files per single run. Bug #15865.
- The scrollbar is missing in the organizational unit picker on the “Enrollment Rules List” page, which leads to the fact that some units cannot be selected when the picker contains more than 20 organizational units. Bug #15634.
- ShareKnowledge cannot run e-learning courses if the “Deployment.Packages.Location” system property is populated with a network-shared folder’s URL. Bug #16299.
- If a training administrator creates an event in the past, then trainers receive meeting invitations or meeting updates for this event. Bug #16402.
- When the “Question Level Report” is set to be generated in the deferred mode, the following information is lost in this report: question texts, question types, information about sections and information about which answer options are correct. Bug #16470.
- The drag-and-drop feature does not work for the “Ordering” and the “Matching” question types of ‘RapidAssessments’ tests when using touchscreens on Windows devices. Bug #16598.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” / “Open Material” buttons on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” button on the course page that will result in an error. Bug #16660.
- The “Open Material” button is not shown for the first attempt of each session when the course based on learning material is in grading. Bug #16608.
- The “Open Material” button is not shown for activities based on learning materials prior to starting a new session of this compound course if the “Show the structure of the course …” box was checked and the latest result was imported to ShareKnowledge. Bug #16607.
- A learner starts a compound course that contains an activity based on learning material. The instructor uploads new material to the library and updates the activity to the new version. The learner completes the activity, clicks the “Open Material” button but receives the wrong version of material instead of the material completed by that user. Bug #16652.
- A learner starts a compound course that contains an e-learning activity. The instructor uploads new material to the library and updates the activity to the new version. The learner starts the first attempt of this activity and can see the old content instead of the expected new content. The player displays the new content as expected for subsequent attempts. Bug #16653.
- The “View Updated Material” button is not shown for an activity of a compound course if the course status is “Passed”, “Failed” or “Result Expired” and the material used in the activity was updated to a new version after successful or non-successful completion of this activity. Bug #16605.
- A learner completes a course based on learning material and the instructor updates the material in this course. After the date specified in the “Recurring Availability” option, the course page will additionally display the “View Updated Material” button, which is unwanted because the learner should retake the course, not view the material without grading. Bug #16612.
- A learner completes a course based on learning material and then starts a new attempt. The instructor uploads a new material, updates the course to the new version and interrupts the attempt. As a result, the learner will see the buttons that should be displayed in the first run instead of the buttons that should be displayed for subsequent attempts. Bug #16603.
- The “History” tab does not contain the “Review” buttons for learning materials if the “Allow Viewing the Updated Material” box is unchecked. Bug #16604.
- If a passing result becomes failing (or vice versa) after having changed the grading scale in the course settings, then the “Result Expiration” column located on the course grading page will display the wrong expiration date for this result. Bug #16600.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
ShareKnowledge Sign-Up Module 8.0.1 BIT 8.0.2 known bugs
- If a user has selected a region while submitting a registration request, this request cannot be approved. Bug #16594.
- Impossible to use the login page after using a password reset; navigate to the login page as a workaround. Bug #16593.
ShareKnowledge 8.0.1 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- It is possible to create or restore users via the ‘BIT’ tool so that the total number of active users in the LMS may exceed the license limitations. Exceeding the allocated number of licenses will result in ShareKnowledge being unusable. Bugs #16070 and #16068.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- Updating two or more accounts of users who have earlier taken e-learning courses or activities, using the BIT tool, can cause an error if the BIT tool performs these updates in different threads. Bug #16262.
- The global “Encoding” attribute (which is located in the “connector” element of the BIT tool’s configuration file) does NOT work. Bug #15703.
- If you create a new AAM zone without extending the ShareKnowledge web application, then learners will not be able to use the new zone to sign courses that require entering logins and passwords. Bug #16328.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- If a user has no access to the “Administration” site, then the date and time format for email notifications will be taken from the “My Learning” site’s regional settings instead of the personal settings of that user. As a result, the user will see the wrong time in email notifications. Bug #16433.
- Breaking changes in SQL Server 2016 datetime and datetime2 comparison lead to repeated email notifications. Bug #15796.
- ShareKnowledge meeting requests cannot be sent using “SMTP client submission” (Office 365). Bug #16255.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- If a course enrollment request submitted by a learner has the ‘Pending’ or ‘In Waitlist’ status, and there is an instructor who is an instructor for this course but not an instructor for this learner, then this instructor cannot change the ‘Keep Result of the Best / Last Attempt’ setting. Bug #16000.
- The BIT tool creates two log files per single run. Bug #15865.
- The scrollbar is missing in the organizational unit picker on the “Enrollment Rules List” page, which leads to the fact that some units cannot be selected when the picker contains more than 20 organizational units. Bug #15634.
- ShareKnowledge cannot run e-learning courses if the “Deployment.Packages.Location” system property is populated with a network-shared folder’s URL. Bug #16299.
- If a training administrator creates an event in the past, then trainers receive meeting invitations or meeting updates for this event. Bug #16402.
- When the “Question Level Report” is set to be generated in the deferred mode, the following information is lost in this report: question texts, question types, information about sections and information about which answer options are correct. Bug #16470.
- The drag-and-drop feature does not work for the “Ordering” and the “Matching” question types of ‘RapidAssessments’ tests when using touchscreens on Windows devices. Bug #16598.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” / “Open Material” buttons on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” button on the course page that will result in an error. Bug #16660.
- The “Open Material” button is not shown for the first attempt of each session when the course based on learning material is in grading. Bug #16608.
- The “Open Material” button is not shown for activities based on learning materials prior to starting a new session of this compound course if the “Show the structure of the course …” box was checked and the latest result was imported to ShareKnowledge. Bug #16607.
- A learner starts a compound course that contains an activity based on learning material. The instructor uploads new material to the library and updates the activity to the new version. The learner completes the activity, clicks the “Open Material” button but receives the wrong version of material instead of the material completed by that user. Bug #16652.
- A learner starts a compound course that contains an e-learning activity. The instructor uploads new material to the library and updates the activity to the new version. The learner starts the first attempt of this activity and can see the old content instead of the expected new content. The player displays the new content as expected for subsequent attempts. Bug #16653.
- The “View Updated Material” button is not shown for an activity of a compound course if the course status is “Passed”, “Failed” or “Result Expired” and the material used in the activity was updated to a new version after successful or non-successful completion of this activity. Bug #16605.
- A learner completes a course based on learning material and the instructor updates the material in this course. After the date specified in the “Recurring Availability” option, the course page will additionally display the “View Updated Material” button, which is unwanted because the learner should retake the course, not view the material without grading. Bug #16612.
- A learner completes a course based on learning material and then starts a new attempt. The instructor uploads a new material, updates the course to the new version and interrupts the attempt. As a result, the learner will see the buttons that should be displayed in the first run instead of the buttons that should be displayed for subsequent attempts. Bug #16603.
- The “History” tab does not contain the “Review” buttons for learning materials if the “Allow Viewing the Updated Material” box is unchecked. Bug #16604.
- If a passing result becomes failing (or vice versa) after having changed the grading scale in the course settings, then the “Result Expiration” column located on the course grading page will display the wrong expiration date for this result. Bug #16600.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
ShareKnowledge Sign-Up Module 8.0.1 known bugs
- If a user has selected a region while submitting a registration request, this request cannot be approved. Bug #16594.
- Impossible to use the login page after using a password reset; navigate to the login page as a workaround. Bug #16593.
ShareKnowledge 8.0 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- ShareKnowledge cannot be deployed on a SharePoint 2016 farm consisting of more than one server. Bug #15712
- The error message “Cannot access a disposed object. Object name: ‘Microsoft.Practices.EnterpriseLibrary.Logging.LogWriter’” appears on ShareKnowledge pages and web parts from time to time. Recycling the ShareKnowledge application pool will resolve the error for a while. Bug #15721.
- It is possible to create or restore users via the ‘BIT’ tool so that the total number of active users in the LMS may exceed the license limitations. Exceeding the allocated number of licenses will result in ShareKnowledge being unusable. Bugs #16070 and #16068.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- If a CSV file contains a data field that begins with any character(s) followed by the opening double quote, then the BIT tool will stop working while attempting to process this file. Bug #15729.
- Updating two or more accounts of users who have earlier taken e-learning courses or activities, using the BIT tool, can cause an error if the BIT tool performs these updates in different threads. Bug #16262.
- The global “Encoding” attribute (which is located in the “connector” element of the BIT tool’s configuration file) does NOT work. Bug #15703.
- If you create a new AAM zone without extending the ShareKnowledge web application, then learners will not be able to use the new zone to sign courses that require entering logins and passwords. Bug #16328.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- Learners cannot see “Missed”, “Rejected” and “Canceled” training in their profiles if these training were published as simple required type courses not requiring approval. Bug #16448.
- If a user has no access to the “Administration” site, then the date and time format for email notifications will be taken from the “My Learning” site’s regional settings instead of the personal settings of that user. As a result, the user will see the wrong time in email notifications. Bug #16433.
- Breaking changes in SQL Server 2016 datetime and datetime2 comparison lead to repeated email notifications. Bug #15796.
- Breaking changes in SQL Server 2016 datetime and datetime2 comparison lead to repeated meeting requests. Bug #15742.
- ShareKnowledge meeting requests cannot be sent using “SMTP client submission” (Office 365). Bug #16255.
- If an instructor imports a learning record to a course, and after that the instructor selects a different grading scale from the course settings and saves changes, then the course access options (e.g., the current due date) may be calculated incorrectly. In addition, reports may display wrong data. Bug #15738.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If a user completes an optional course with any grade and score and the course instructor changes the enrollment type to ‘Required’, then the user’s manager and observer will receive a notification that this course have been assigned to the user. Bug #15731.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- If a course enrollment request submitted by a learner has the ‘Pending’ or ‘In Waitlist’ status, and there is an instructor who is an instructor for this course but not an instructor for this learner, then this instructor cannot change the ‘Keep Result of the Best / Last Attempt’ setting. Bug #16000.
- The BIT tool creates two log files per single run. Bug #15865.
- The scrollbar is missing in the organizational unit picker on the “Enrollment Rules List” page, which leads to the fact that some units cannot be selected when the picker contains more than 20 organizational units. Bug #15634.
- ShareKnowledge cannot run e-learning courses if the “Deployment.Packages.Location” system property is populated with a network-shared folder’s URL. Bug #16299.
- If a training administrator creates an event in the past, then trainers receive meeting invitations or meeting updates for this event. Bug #16402.
- When the “Question Level Report” is set to be generated in the deferred mode, the following information is lost in this report: question texts, question types, information about sections and information about which answer options are correct. Bug #16470.
- The drag-and-drop feature does not work for the “Ordering” and the “Matching” question types of ‘RapidAssessments’ tests when using touchscreens on Windows devices. Bug #16598.
- A learner completes a course based on learning material and then submits a request for this course. The instructor rejects or interrupts it and sets the “Recurring Availability” option to “Never” or to a future date. As a result, the learner cannot see the “Open Material” and the “View Updated Material” buttons. Bug #16613.
- A learner completes an e-learning course (or a course based on learning material or a task) and then starts a new attempt. The instructor interrupts it and adds an incomplete prerequisite to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” / “Open Material” buttons on the course page that will result in an error. Bug #16621.
- A learner completes an e-learning course and then starts a new attempt. The instructor interrupts it and adds an approval requirement to the course. After the date specified in the “Recurring Availability” option, the learner will click the “Start” button on the course page that will result in an error. Bug #16660.
- The “Open Material” button is not shown for the first attempt of each session when the course based on learning material is in grading. Bug #16608.
- The “Open Material” button is not shown for activities based on learning materials prior to starting a new session of this compound course if the “Show the structure of the course …” box was checked and the latest result was imported to ShareKnowledge. Bug #16607.
- A learner starts a compound course that contains an activity based on learning material. The instructor uploads new material to the library and updates the activity to the new version. The learner completes the activity, clicks the “Open Material” button but receives the wrong version of material instead of the material completed by that user. Bug #16652.
- A learner starts a compound course that contains an e-learning activity. The instructor uploads new material to the library and updates the activity to the new version. The learner starts the first attempt of this activity and can see the old content instead of the expected new content. The player displays the new content as expected for subsequent attempts. Bug #16653.
- The “View Updated Material” button is not shown for an activity of a compound course if the course status is “Passed”, “Failed” or “Result Expired” and the material used in the activity was updated to a new version after successful or non-successful completion of this activity. Bug #16605.
- A learner completes a course based on learning material and the instructor updates the material in this course. After the date specified in the “Recurring Availability” option, the course page will additionally display the “View Updated Material” button, which is unwanted because the learner should retake the course, not view the material without grading. Bug #16612.
- A learner completes a course based on learning material and then starts a new attempt. The instructor uploads a new material, updates the course to the new version and interrupts the attempt. As a result, the learner will see the buttons that should be displayed in the first run instead of the buttons that should be displayed for subsequent attempts. Bug #16603.
- The “History” tab does not contain the “Review” buttons for learning materials if the “Allow Viewing the Updated Material” box is unchecked. Bug #16604.
- If a passing result becomes failing (or vice versa) after having changed the grading scale in the course settings, then the “Result Expiration” column located on the course grading page will display the wrong expiration date for this result. Bug #16600.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
ShareKnowledge Reporting Module 8.0 known bugs
- The ‘Extended Report’ feature ‘Export to Excel’ works incorrectly. If you populate the filters located above the ‘Extended Report’ (the green plus icons), then the data in the resulting .XLSX file will not match the selected filters. Bug #15702.
ShareKnowledge Sign-Up Module 8.0 known bugs
- If a user has selected a region while submitting a registration request, this request cannot be approved. Bug #16594.
- Impossible to use the login page after using a password reset; navigate to the login page as a workaround. Bug #16593.
ShareKnowledge 7.1 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- ShareKnowledge cannot be deployed on a SharePoint 2016 farm consisting of more than one server. Bug #15712.
- The ‘Course Import’ tool does not work. Bug #15583.
- When the ‘AssignPrimaryPositions’ option is set to ‘TRUE’ in the BIT tool’s configuration file, the BIT removes all ‘manager-subordinate’ relationships (i.e. people who were managers cease to be managers). Bug #15612.
- Updating two or more accounts of users who have earlier taken e-learning courses or activities, using the BIT tool, can cause an error if the BIT tool performs these updates in different threads. Bug #16262.
- If you create a new AAM zone without extending the ShareKnowledge web application, then learners will not be able to use the new zone to sign courses that require entering logins and passwords. Bug #16328.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- While cloning a course that requires signatures, it is impossible to add a signature requirement, to the cloned course. Bug #15510.
- If the “Spanish (Mexico)” locale is selected in the SharePoint regional settings, there will be issues with the ShareKnowledge pages layout: some dates will be positioned inaccurately on pages, and some dates will not be visible at all. Bug #15519.
- If the “Spanish (Mexico)” or the “Spanish (Spanish)” locales are selected in the SharePoint regional settings, it will be impossible to save, approve, reject, etc. a learning record on the learning record edit page because of a wrong validation of the ‘Completed’ and the ‘Result Expiration’ fields. This issue is caused by extra zeros in the date format (for example: “04/08/1999” or “12/01/1999”). Bug #15532.
- Breaking changes in SQL Server 2016 datetime and datetime2 comparison lead to repeated email notifications. Bug #15796.
- Breaking changes in SQL Server 2016 datetime and datetime2 comparison lead to repeated meeting requests. Bug #15742.
- ShareKnowledge meeting requests cannot be sent using “SMTP client submission” (Office 365). Bug #16255.
- It is possible to import two learning records for the same user, course and completion date if the user’s ID is written in different registers (for example: “id4” and “ID4”) in the CSV file. Bug #15565.
- If an instructor imports a learning record for an existing course and then tries to import an additional record (via a CSV file in the form of an external course) for the same user, where the course name and course completion date is the same as the first learning record, but leaves the ‘Course ID’ field blank in this CSV file, then the new record will not pass validation and will not be imported. Bug #15585.
- If an instructor imports a learning record to a course, and after that the instructor selects a different grading scale from the course settings and saves changes, then the course access options (e.g., the current due date) may be calculated incorrectly. In addition, reports may display wrong data. Bug #15738.
- The ‘Enrollment Rules List’: it is impossible to open the context menu of a non-fixed column using Internet Explorer 11. (A fixed column is a column anchored to the left or the right edge of a table.) Bug #15347.
- No error message appears in the course rating popup window when a learner tries to rate it 0 stars, which is an invalid value. Instead, this pop-up will close without assigning a rating. Bug #15524.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If a user completes an optional course with any grade and score and the course instructor changes the enrollment type to ‘Required’, then the user’s manager and observer will receive a notification that this course have been assigned to the user. Bug #15731.
- If the ‘Core.Calendar.Public’ system property is set to ‘False’, then users cannot subscribe to the ShareKnowledge calendar (located in the learning plan) when using Safari on an IPad. (Please note this is an issue for all users except for FBA users.) Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- The ‘Review Detail’ setting of a ‘RapidAssessments’ test affects not only learners but also their instructors and observers, instead of being ignored for these instructors and observers. Bug #15696.
- ShareKnowledge cannot run e-learning courses if the “Deployment.Packages.Location” system property is populated with a network-shared folder’s URL. Bug #16299.
- When the “Question Level Report” is set to be generated in the deferred mode, the following information is lost in this report: question texts, question types, information about sections and information about which answer options are correct. Bug #16470.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
ShareKnowledge Reporting Module 7.1 known bugs
- The ‘Extended Report’ feature ‘Export to Excel’ works incorrectly. If you populate the filters located above the ‘Extended Report’ (the green plus icons), then the data in the resulting .XLSX file will not match the selected filters. Bug #15702.
ShareKnowledge 7.0 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- ShareKnowledge cannot be deployed on a SharePoint 2016 farm consisting of more than one server. Bug #15712.
- If the system administrator creates a new grading scale, information about grades is not copied into the scale settings; this scale can’t be used in courses nor can it be edited. Bug #15413.
- The ‘Course Import’ tool does not work. Bug #15583.
- When the ‘AssignPrimaryPositions’ option is set to ‘TRUE’ in the BIT tool’s configuration file, the BIT removes all ‘manager-subordinate’ relationships (i.e. people who were managers cease to be managers). Bug #15612.
- Updating two or more accounts of users who have earlier taken e-learning courses or activities, using the BIT tool, can cause an error if the BIT tool performs these updates in different threads. Bug #16262.
- If you create a new AAM zone without extending the ShareKnowledge web application, then learners will not be able to use the new zone to sign courses that require entering logins and passwords. Bug #16328.
- For courses and activities based on training(s): if the date specified in the ‘Recurring Availability’ option comes earlier than the expiration date of the received result, the learner cannot start a new attempt within the same ‘session’. Bug #15378.
- If an activity was added to a compound course after a user started the course, then the user would not be able to continue the course until this new activity was deleted. Bug #15447.
- The ‘Set Attended’ button located on the ‘New Participant Registration’ form works incorrectly in the following case. A user completes a simple course based on training, in which the ‘Keep Result of the Last Attempt’ option is selected, and receives a result with an expiration date. Then the training administrator opens the ‘Event Grading’ page of another event of this training, finds this user via the ‘New Participant Registration’ form and clicks the ‘Set Attended’ button in the same form. As a consequence, reports and transcripts will display the wrong expiration date for this result. Bug #15359.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- While cloning a course that requires signatures, it is impossible to add a signature requirement, to the cloned course. Bug #15510.
- Breaking changes in SQL Server 2016 datetime and datetime2 comparison lead to repeated email notifications. Bug #15796.
- Breaking changes in SQL Server 2016 datetime and datetime2 comparison lead to repeated meeting requests. Bug #15742.
- ShareKnowledge meeting requests cannot be sent using “SMTP client submission” (Office 365). Bug #16255.
- When changing the course setting called ‘Keep Result of the Best / Last Attempt’, expiration dates are not re-calculated for already received results. Bug #15388.
- When a manager opens a learner’s course page by clicking on a link in a report, the manager can neither see comments made by the learner, nor download files attached by the learner. Bug #15360.
- It is possible to import two learning records for the same user, course and completion date if the user’s ID is written in different registers (for example: “id4” and “ID4”) in the CSV file. Bug #15565.
- If an instructor imports a learning record for an existing course and then tries to import an additional record (via a CSV file in the form of an external course) for the same user, where the course name and course completion date is the same as the first learning record, but leaves the ‘Course ID’ field blank in this CSV file, then the new record will not pass validation and will not be imported. Bug #15585.
- If an instructor imports a learning record to a course, and after that the instructor selects a different grading scale from the course settings and saves changes, then the course access options (e.g., the current due date) may be calculated incorrectly. In addition, reports may display wrong data. Bug #15738.
- The ‘Enrollment Rules List’: it is impossible to open the context menu of a non-fixed column using Internet Explorer 11. (A fixed column is a column anchored to the left or the right edge of a table.) Bug #15347.
- No error message appears in the course rating popup window when a learner tries to rate it 0 stars, which is an invalid value. Instead, this pop-up will close without assigning a rating. Bug #15524.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If a user completes an optional course with any grade and score and the course instructor changes the enrollment type to ‘Required’, then the user’s manager and observer will receive a notification that this course have been assigned to the user. Bug #15731.
- Cannot subscribe to the ShareKnowledge calendar (located in the learning plan) using Safari on an IPad. Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- The ‘Review Detail’ setting of a ‘RapidAssessments’ test affects not only learners but also their instructors and observers, instead of being ignored for these instructors and observers. Bug #15696.
- ShareKnowledge cannot run e-learning courses if the “Deployment.Packages.Location” system property is populated with a network-shared folder’s URL. Bug #16299.
- When the “Question Level Report” is set to be generated in the deferred mode, the following information is lost in this report: question texts, question types, information about sections and information about which answer options are correct. Bug #16470.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
ShareKnowledge Reporting Module 7.0 known bugs
- The ‘Extended Report’ feature ‘Export to Excel’ works incorrectly. If you populate the filters located above the ‘Extended Report’ (the green plus icons), then the data in the resulting .XLSX file will not match the selected filters. Bug #15702.
ShareKnowledge 6.0 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- ShareKnowledge cannot be deployed on a SharePoint 2016 farm consisting of more than one server. Bug #15712.
- The ‘Course Import’ tool does not work. Bug #15583.
- When the ‘AssignPrimaryPositions’ option is set to ‘TRUE’ in the BIT tool’s configuration file, the BIT removes all ‘manager-subordinate’ relationships (i.e. people who were managers cease to be managers). Bug #15612.
- Updating two or more accounts of users who have earlier taken e-learning courses or activities, using the BIT tool, can cause an error if the BIT tool performs these updates in different threads. Bug #16262.
- For courses and activities based on training(s): if the date specified in the ‘Recurring Availability’ option comes earlier than the expiration date of the received result, the learner cannot start a new attempt within the same ‘session’. Bug #15378.
- The ‘Set Attended’ button located on the ‘New Participant Registration’ form works incorrectly in the following case. A user completes a simple course based on training, in which the ‘Keep Result of the Last Attempt’ option is selected, and receives a result with an expiration date. Then the training administrator opens the ‘Event Grading’ page of another event of this training, finds this user via the ‘New Participant Registration’ form and clicks the ‘Set Attended’ button in the same form. As a consequence, reports and transcripts will display the wrong expiration date for this result. Bug #15359.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- Microsoft Excel will stop working if you sort data in the ‘Management Hierarchy Report’ by any column after filtering out (i.e. hiding) some rows shown at the top level of Excel’s Outline. This is a Microsoft Excel issue. Bug #14959.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- While cloning a course that requires signatures, it is impossible to add a signature requirement, to the cloned course. Bug #15510.
- Breaking changes in SQL Server 2016 datetime and datetime2 comparison lead to repeated email notifications. Bug #15796.
- Breaking changes in SQL Server 2016 datetime and datetime2 comparison lead to repeated meeting requests. Bug #15742.
- ShareKnowledge meeting requests cannot be sent using “SMTP client submission” (Office 365). Bug #16255.
- When changing the course setting called ‘Keep Result of the Best / Last Attempt’, expiration dates are not re-calculated for already received results. Bug #15388.
- When a manager opens a learner’s course page by clicking on a link in a report, the manager can neither see comments made by the learner, nor download files attached by the learner. Bug #15360.
- It is possible to import two learning records for the same user, course and completion date if the user’s ID is written in different registers (for example: “id4” and “ID4”) in the CSV file. Bug #15565.
- If an instructor imports a learning record for an existing course and then tries to import an additional record (via a CSV file in the form of an external course) for the same user, where the course name and course completion date is the same as the first learning record, but leaves the ‘Course ID’ field blank in this CSV file, then the new record will not pass validation and will not be imported. Bug #15585.
- If an instructor imports a learning record to a course, and after that the instructor selects a different grading scale from the course settings and saves changes, then the course access options (e.g., the current due date) may be calculated incorrectly. In addition, reports may display wrong data. Bug #15738.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If a user completes an optional course with any grade and score and the course instructor changes the enrollment type to ‘Required’, then the user’s manager and observer will receive a notification that this course have been assigned to the user. Bug #15731.
- Cannot subscribe to the ShareKnowledge calendar (located in the learning plan) using Safari on an IPad. Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The order of questions in the ‘Question Level Report’ differs from the real order of questions for SCORM packages that are created in ‘Articulate Quizmaker 360’ / ‘Articulate Storyline 360’ which contain more than 9 questions. Bug #14844.
- The ‘Review Detail’ setting of a ‘RapidAssessments’ test affects not only learners but also their instructors and observers, instead of being ignored for these instructors and observers. Bug #15696.
- ShareKnowledge cannot run e-learning courses if the “Deployment.Packages.Location” system property is populated with a network-shared folder’s URL. Bug #16299.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
ShareKnowledge Reporting Module 6.0 known bugs
- In print preview, the ‘Extended Report’ is displayed as a single wide-table rather than several small tables; as a result, most of the report is outside the printable area. Bug #15327.
ShareKnowledge 5.0.1 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- ShareKnowledge cannot be deployed on a SharePoint 2016 farm consisting of more than one server. Bug #15712.
- When the ‘AssignPrimaryPositions’ option is set to ‘TRUE’ in the BIT tool’s configuration file, the BIT removes all ‘manager-subordinate’ relationships (i.e. people who were managers cease to be managers). Bug #15612.
- Updating two or more accounts of users who have earlier taken e-learning courses or activities, using the BIT tool, can cause an error if the BIT tool performs these updates in different threads. Bug #16262.
- For courses and activities based on training(s): if the date specified in the ‘Recurring Availability’ option comes earlier than the expiration date of the received result, the learner cannot start a new attempt within the same ‘session’. Bug #15378.
- The ‘Set Attended’ button located on the ‘New Participant Registration’ form works incorrectly in the following case. A user completes a simple course based on training, in which the ‘Keep Result of the Last Attempt’ option is selected, and receives a result with an expiration date. Then the training administrator opens the ‘Event Grading’ page of another event of this training, finds this user via the ‘New Participant Registration’ form and clicks the ‘Set Attended’ button in the same form. As a consequence, reports and transcripts will display the wrong expiration date for this result. Bug #15359.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- Breaking changes in SQL Server 2016 datetime and datetime2 comparison lead to repeated email notifications. Bug #15796.
- Breaking changes in SQL Server 2016 datetime and datetime2 comparison lead to repeated meeting requests. Bug #15742.
- ShareKnowledge meeting requests cannot be sent using “SMTP client submission” (Office 365). Bug #16255.
- When changing the course setting called ‘Keep Result of the Best / Last Attempt’, expiration dates are not re-calculated for already received results. Bug #15388.
- It is impossible to assign the ‘Leading Instructor’ role to a user who has the ‘Instructor’ role in the root organizational unit without role inheritance. Bug #14963.
- Notifications of overdue courses and notifications of courses whose due dates expire within a period are being sent for expired courses. Bug #14978.
- When a manager opens a learner’s course page by clicking on a link in a report, the manager can neither see comments made by the learner, nor download files attached by the learner. Bug #15360.
- It is possible to import two learning records for the same user, course and completion date if the user’s ID is written in different registers (for example: “id4” and “ID4”) in the CSV file. Bug #15565.
- If an instructor imports a learning record for an existing course and then tries to import an additional record (via a CSV file in the form of an external course) for the same user, where the course name and course completion date is the same as the first learning record, but leaves the ‘Course ID’ field blank in this CSV file, then the new record will not pass validation and will not be imported. Bug #15585.
- If an instructor imports a learning record to a course, and after that the instructor selects a different grading scale from the course settings and saves changes, then the course access options (e.g., the current due date) may be calculated incorrectly. In addition, reports may display wrong data. Bug #15738.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If a user completes an optional course with any grade and score and the course instructor changes the enrollment type to ‘Required’, then the user’s manager and observer will receive a notification that this course have been assigned to the user. Bug #15731.
- Cannot subscribe to the ShareKnowledge calendar (located in the learning plan) using Safari on an IPad. Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- The ‘Review Detail’ setting of a ‘RapidAssessments’ test affects not only learners but also their instructors and observers, instead of being ignored for these instructors and observers. Bug #15696.
- ShareKnowledge cannot run e-learning courses if the “Deployment.Packages.Location” system property is populated with a network-shared folder’s URL. Bug #16299.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.
ShareKnowledge 5.0 known bugs
- It is impossible to upload a license file to ShareKnowledge in Google Chrome 83. Bug #17110.
- When ShareKnowledge is configured to use multiple authentication types including Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #17140.
- When ShareKnowledge is configured to use only Azure AD / ADFS authentication, an Azure AD / ADFS user can neither continue, nor save, nor finish an e-learning course after the authentication token’s expiration. The token will expire after an extended period of inactivity, e.g. if the user has been watching a video in the SCORM player for more than 1 hour. Bug #16972.
- ShareKnowledge cannot be deployed on a SharePoint 2016 farm consisting of more than one server. Bug #15712.
- When the ‘AssignPrimaryPositions’ option is set to ‘TRUE’ in the BIT tool’s configuration file, the BIT removes all ‘manager-subordinate’ relationships (i.e. people who were managers cease to be managers). Bug #15612.
- Updating two or more accounts of users who have earlier taken e-learning courses or activities, using the BIT tool, can cause an error if the BIT tool performs these updates in different threads. Bug #16262.
- For courses and activities based on training(s): if the date specified in the ‘Recurring Availability’ option comes earlier than the expiration date of the received result, the learner cannot start a new attempt within the same ‘session’. Bug #15378.
- The ‘Set Attended’ button located on the ‘New Participant Registration’ form works incorrectly in the following case. A user completes a simple course based on training, in which the ‘Keep Result of the Last Attempt’ option is selected, and receives a result with an expiration date. Then the training administrator opens the ‘Event Grading’ page of another event of this training, finds this user via the ‘New Participant Registration’ form and clicks the ‘Set Attended’ button in the same form. As a consequence, reports and transcripts will display the wrong expiration date for this result. Bug #15359.
- It is impossible to change the order of enrollment rules after deleting a job title or an organizational unit that was used in enrollment rules. Bug #16887.
- The BIT tool clears descriptions of organizational units and job titles. Bug #16994.
- When changing the course setting called ‘Keep Result of the Best / Last Attempt’, expiration dates are not re-calculated for already received results. Bug #15388.
- While cloning a course, the “Assigned By” field of personal assignments is copied from the original course rather than being populated with the name of the user who created the new course. Bug #16520.
- Breaking changes in SQL Server 2016 datetime and datetime2 comparison lead to repeated email notifications. Bug #15796.
- Breaking changes in SQL Server 2016 datetime and datetime2 comparison lead to repeated meeting requests. Bug #15742.
- ShareKnowledge meeting requests cannot be sent using “SMTP client submission” (Office 365). Bug #16255.
- Notifications of overdue courses and notifications of courses whose due dates expire within a period are being sent for expired courses. Bug #14978.
- When a manager opens a learner’s course page by clicking on a link in a report, the manager can neither see comments made by the learner, nor download files attached by the learner. Bug #15360.
- It is possible to import two learning records for the same user, course and completion date if the user’s ID is written in different registers (for example: “id4” and “ID4”) in the CSV file. Bug #15565.
- If an instructor imports a learning record for an existing course and then tries to import an additional record (via a CSV file in the form of an external course) for the same user, where the course name and course completion date is the same as the first learning record, but leaves the ‘Course ID’ field blank in this CSV file, then the new record will not pass validation and will not be imported. Bug #15585.
- If an instructor imports a learning record to a course, and after that the instructor selects a different grading scale from the course settings and saves changes, then the course access options (e.g., the current due date) may be calculated incorrectly. In addition, reports may display wrong data. Bug #15738.
- For events with automatic approval: if registration for an event was closed several times, the training administrator will receive a notification that registration has been closed for multiple events. Bug #9388.
- If a user completes an optional course with any grade and score and the course instructor changes the enrollment type to ‘Required’, then the user’s manager and observer will receive a notification that this course have been assigned to the user. Bug #15731.
- Cannot subscribe to the ShareKnowledge calendar (located in the learning plan) using Safari on IPad. Bug #8211.
- If a user’s request for a standard event has been registered for a special event for pre-enrollment or credit transfer, they will not receive a notification that they no longer need to attend this event. Bug #9915.
- For e-learning courses and activities: if the latest result is a ‘learning record’ submitted or imported to ShareKnowledge, then all the ‘Review’ buttons will disappear from the course or activity page. Bug #10279.
- A learner completes all required activities of a compound course with passing results; then the system administrator blocks this learner. After that, if the instructor selects the ‘Complete Course Automatically’ checkbox, there will be an error when attempting to save changes. Bug #13301.
- A learner completes all required activities of a compound course with passing results except for one required activity, and the ‘Complete Course Automatically’ function was enabled. If the system administrator then blocks this learner, and the instructor deselects the ‘Required Activity’ checkbox related to this remaining activity, there will be an error when attempting to save changes. Bug #15724.
- ShareKnowledge performs bulk operations slowly (e.g. enrollment rules calculation for a large number of users). Bug #14868.
- The ‘Review Detail’ setting of a ‘RapidAssessments’ test affects not only learners but also their instructors and observers, instead of being ignored for these instructors and observers. Bug #15696.
- ShareKnowledge cannot run e-learning courses if the “Deployment.Packages.Location” system property is populated with a network-shared folder’s URL. Bug #16299.
- Meeting request cancellations are displayed incorrectly in Outlook. Bug #16753.
- Any ShareKnowledge user can download an attendance sheet by a direct link, even if the user has no rights to download it. Bug #16748.
- Instructors cannot change the course type for a submitted learning record if the record requires only manager approval. Bug #15713.